There are a few instances when an error message will tell you what’s going on or why the server or shared drive cannot be reached at the moment, e.g. While they don’t give you step-by-step instructions on what to do, every error message will get you one step closer in the right direction.
Follow the Error MessagesĮrror messages can tell you a lot. It only takes about 30 seconds, so just try and see if it works in helping connect to the company server. We don’t know why this often works it’s just a magic formula that mysteriously resolves 75% of tech issues. Restart Your ComputerĮven if you don’t know exactly what the problem is, chances are, turning your computer off and on again may help. Outside of knowing the type of server you are trying to access, there are a few other clues that might help resolve your problem more quickly.Ĭonsider the following when you try to figure out why you cannot connect to a server. Think of the server as the place where your shared drive and all the important files in them are stored- because of this, it’s important to know how to connect to your server in order to streamline productivity and cut down on troubleshooting time. It’s not an easy task to run through all the reasons why you’re unable to access the information stored on your company’s server. Whether your business’s files are stored internally on a physical server or in the cloud, it’s nerve-racking when you can’t access the files and folders that you need to do your job.
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